Transparency Report

This page explains Exotec's policy for this topic in plain language. It is designed to help customers understand rights, responsibilities, limits and support channels before placing an order.

Policies apply to purchases made through exotec.shop and may be updated as laws, payment rules, carrier requirements or supplier obligations change.

Scope

This page explains Exotec's policy for this topic in plain language. It is designed to help customers understand rights, responsibilities, limits and support channels before placing an order.

Customer responsibilities

Policies apply to purchases made through exotec.shop and may be updated as laws, payment rules, carrier requirements or supplier obligations change.

Support

If a policy affects an existing order, contact support with your order number so our team can review the case.

Changes

Policies apply to purchases made through exotec.shop and may be updated as laws, payment rules, carrier requirements or supplier obligations change.